Loyalty Points

Loyalty points are our way of showing you our appreciation for shopping with us. Your points will be automatically added to your account when you shop with us. Your points can be redeemed towards your future purchases. The value of 1 loyalty point is 10p. You will earn 10 loyalty points for every £1.00 you spend. For example you will earn £5.50 worth of loyalty points when you spend £55.00, excluding postage costs.

You will need to create an account and be logged in to redeem/increase your loyalty points. This will enable us to deduct or add the relevant points to your account. Any points you have available to spend will be shown at checkout where they can be redeemed towards your purchase. Select the 'use points' box and then click the 'update basket' button. Your loyalty points discount will then be applied to the total of your order. You will not be able to redeem your points in conjunction with a discount code. Your loyalty points are valid for 12 months from the date they have been added to your account. They must be redeemed within this timescale. Your loyalty points will be adjusted accordingly on purchases that have been returned, and where payment has been refunded.

There is no minimum to the amount of loyalty points you can spend in one purchase. Your points cannot be exchanged for cash, or transferred to someone else. We regularly hold promotions offering bonus points and discounts to our mailing list subscribers.

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